Quality policy

Quality policy

IMAGAR INFORMATICA S.L. It is a Spanish company specialized in the practical application of Information Technology and Telecommunications to the world of industry, the services sector and public administrations to provide business and management solutions.

The company is national capital, independent of large corporations and equipment manufacturers. Firmly committed since its foundation with the principles of quality, it is composed of a team of professionals with extensive experience and solid qualifications.

The organization is oriented to its customers, and it is for this reason that since its creation the motto of IMAGAR INFORMATICA S.L. has been:

“Cutting-edge technology with an exquisite service of the highest professional and human quality, aligning solutions to the client’s business, for the success and tranquility of both”

 

IMAGAR INFORMATICA S.L. To evaluate the sustainability and competitiveness of your business, you have decided to implement a Quality Management System based on the reference standard UNE-EN-ISO 9001: 2015, as well as UNE-EN-ISO 27001: 2013, and declare The following commitments:

  • Comply with the requirements of the clients, as well as with the legal and regulatory requirements that affect the production and provision of services provided by IMAGAR INFORMATICA SL to continuously improve processes and services as a fundamental instrument for increasing efficiency, effectiveness, Competitiveness and customer loyalty.
  • Maintain the Management System in search of continuous improvement and path to excellence as the backbone of our activities.
  • Record that quality is not an end, but the most important means of the company to get customers, translate the quality of processes in Imagar as the key to customer peace of mind: our quality system allows us to be a us as a company to who hurts our heads, and not him. For that he pays us.
  • Provide training to staff, to improve the performance of the functions and assignments assigned in the organization, promote awareness of Quality and Safety, in order to increase the competence of employees, both hard and soft skills.
  • Reduce, mitigate, minimize or change possible risks.
  • Cost optimization through the proper use of available human and material resources, through a sustained policy of costs and austerity in non-operating expenses.
  • Transmit and continuously raise awareness of the Quality and Safety Policy among all employees.
  • Strengthen the commitment and participation of all personnel in the development and achievement of the Objectives, through continuous meetings between employees and their area managers.
  • Review this policy to adapt the new requirements and make them available to any company or institution or interested party that you request.

 

In its vocation to offer the best service to its clients IMAGAR INFORMATICA S.L. It is permanently providing improvements to its Quality Management System, thus becoming a dynamic Business Management tool.

For this reason, the Management of IMAGAR INFORMATICA S.L. It has an absolute commitment to the Continuous Improvement, both of its products and / or services provided to its customers and of the Quality and Safety Management System, which guarantees Customer Satisfaction.

This quality policy has been communicated and is available to each employee of IMAGAR INFORMATICA S.L. as well as the documentation contained in the Management Manual.

 

Oliver John Garcia Bailey
CEO